topic Re: Arlo base not connecting even though has power and internet in Arlo

Arlo base not connecting even though has power and internet

Tifgeorge — Sat, 22 Dec 2018 05:26:15 GMT

Re: Arlo base not connecting even though has power and internet

yfarmaz — Sat, 22 Dec 2018 07:22:30 GMT

I have a VMB4000 base station. I follow the instructions and get power and network green leds but cannot detect.

Re: Arlo base not connecting even though has power and internet

jguerdat — Sat, 22 Dec 2018 13:35:41 GMT

What have you tried? WHat do you see? Is the device you're using to claim the base on the same network (not cell service)? What color is the Camera LED?

Re: Arlo base not connecting even though has power and internet

TomMac — Sat, 22 Dec 2018 13:45:24 GMT

Unplug all, plug in the etherent cable first and then power...make sure if you using a phone that you are on the same network as the base unit.

Try it on a computer with browser ( https://arlo.netgear.com/ ) to see if it's the phone or the system