https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662369#M61593 <P>try and cycle your system... turn off modem, router, base, Then bring them back online in same order allowing time for each to reboot.</P> Wed, 19 Dec 2018 12:43:27 GMT TomMac 2018-12-19T12:43:27Z https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662330#M61587 My base has been offline for sometime now. It worked for several days but it just won't work now. I've reset every thing, unplugged and replugged everything several times but all it says is error, base is offline. Wed, 19 Dec 2018 05:20:45 GMT https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662330#M61587 BillFenner 2018-12-19T05:20:45Z https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662334#M61588 <P>What are the LEDs on the base showing?</P> Wed, 19 Dec 2018 07:42:19 GMT https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662334#M61588 steve_t 2018-12-19T07:42:19Z https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662340#M61590 Both top and bottom lights are green but the center light is not on at all. Wed, 19 Dec 2018 07:54:22 GMT https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662340#M61590 BillFenner 2018-12-19T07:54:22Z https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662369#M61593 <P>try and cycle your system... turn off modem, router, base, Then bring them back online in same order allowing time for each to reboot.</P> Wed, 19 Dec 2018 12:43:27 GMT https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662369#M61593 TomMac 2018-12-19T12:43:27Z https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662385#M61595 <P>If the Internet LED is off, the base isn't communicating with the router. Can be a bad base, cable or router port. Rebooting the router, as above, is a good first step followed by a different cable and router port if needed.</P> Wed, 19 Dec 2018 14:13:18 GMT https://community.arlo.com/t5/Arlo/Base-offline/m-p/1662385#M61595 jguerdat 2018-12-19T14:13:18Z