topic Can't Add Device To Armed Rules in Arlo

Can't Add Device To Armed Rules

CyberTracy — Mon, 17 Dec 2018 21:42:29 GMT

Always trying to keep Arlo running! Horrible service Netgear! This time I cannot add a device to the “Armed” Rules to have device post motion videos to library. Can add if connected to another camera (if that camera detects motion) but want it by itself. I have checked every possible setting and even disconnected/reconnected camera and restarted base. All others have a rule in place that is working. Updated firmware on this camera too. Can post manual pics but no motion videos posting. Thanks

Can't Add Device To Armed Rules

jguerdat — Mon, 17 Dec 2018 21:42:41 GMT

Try rebooting the base. If that doesn't help, remove the camera from Settings, My Devices and resync. The camera should be automatically added to the Armed mode - you can't add it. You can also try a custom mode - read the FAQs here on how to create and modify them.

Re: Can't Add Device To Armed Rules

CyberTracy — Wed, 19 Dec 2018 19:13:27 GMT

Thank you, that worked. I had tried resyncing once before without success. This time I disconnected the camera, unplugged my base and restarted it, then synced the camera. Shows in Armed rules now.