topic Arlo Wireless Camera Won't Update Firmware in Arlo

Arlo Wireless Camera Won't Update Firmware

kippaxman — Thu, 13 Dec 2018 18:18:03 GMT

one camera refuses to update firmware giving the error "Upgrade failed - Camera rejected upgrade request"

Tried rebooting hub, deleting and resynching camera, removing and replacing batteries but nothing works.

Camera will not function as it allways wants to update firmware.

ShayneS — Thu, 13 Dec 2018 18:18:19 GMT

Have you tried to perform the update with fresh batteries in the camera?

kippaxman — Thu, 13 Dec 2018 18:23:28 GMT

Yes tried batteries, sometimes now it won't even synch.
But left for a few hours it syncs but then needs firmware update which fails.

ShayneS — Thu, 13 Dec 2018 18:45:25 GMT

Have you contacted customer support regarding this issue?

kippaxman — Thu, 13 Dec 2018 18:53:44 GMT

Not contacted support as it is a fairly old camera.