https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659403#M61187 <P>Thank you, yes that’s the next plan to try. Just wasn’t sure if everyone else had encountered this too...</P> Mon, 10 Dec 2018 18:02:55 GMT sobolewskis1 2018-12-10T18:02:55Z https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659398#M61185 <P>Hi, We have 3 functional Arlo pro cameras with no issues. We recently purchased a 4th brand new and mounted it, and are finding that it is offline within 2 hours regardless of battery changes and re-setting to the base station., even without recording any motion. We have changed batteries around, which only solves the issue for a short while. And it goes offline again (battery dead?). We suspect the battery is being drained quickly by the camera?? What can we do to address this. Thank you</P> Mon, 10 Dec 2018 18:02:16 GMT https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659398#M61185 sobolewskis1 2018-12-10T18:02:16Z https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659400#M61186 <P>Swap cameras around to see if it's the camera or the location.</P> Mon, 10 Dec 2018 18:02:43 GMT https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659400#M61186 jguerdat 2018-12-10T18:02:43Z https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659403#M61187 <P>Thank you, yes that’s the next plan to try. Just wasn’t sure if everyone else had encountered this too...</P> Mon, 10 Dec 2018 18:02:55 GMT https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659403#M61187 sobolewskis1 2018-12-10T18:02:55Z https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659772#M61237 <P>Update: swapped cameras around, same issue. Called support, advised we charge the batteries again. Will call back if not resolved. I’ve requested a replacement camera in that instance</P> Mon, 10 Dec 2018 18:03:06 GMT https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1659772#M61237 sobolewskis1 2018-12-10T18:03:06Z https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1661418#M61470 <P>Tech Support insisted that it was a battery problem. They shipped over a new one. I am doubtful this will fix the issue but will keep monitoring.</P> Sat, 15 Dec 2018 17:53:41 GMT https://community.arlo.com/t5/Arlo/New-Camera-Offline-After-Very-Short-Time/m-p/1661418#M61470 sobolewskis1 2018-12-15T17:53:41Z