topic Re: I can't change my password in Arlo

I can't change my password

garysacks — Wed, 05 Dec 2018 17:41:42 GMT

Can't change my password!!! YES, new password with all directions followed!!!!

Can't get a dial tone for "customer Support"....always busy!!!!! Not enough REAL Customer Support!

OMG!

Re: I can't change my password

jguerdat — Wed, 05 Dec 2018 01:06:22 GMT

Can't get a dialtone and somehow it's Arlo's fault?

Re: I can't change my password

JamesC — Wed, 05 Dec 2018 17:42:10 GMT

garysacks,

What is preventing you from changing your password? Are you receiving an error message?

JamesC

Re: I can't change my password

Jetski44 — Wed, 12 Dec 2018 00:29:23 GMT

Each PW reset ‘link’ ARLO sends is expired.

It tells you to send another link... you do, change the PW again and resubmit it and it tells you the link has expired.

It’s a frustrating circle

So I agree... you can reset your password and as a result I cannot login to my ARLO account and see my cameras

It’s a GD security issue that ARLO is neglecting