https://community.arlo.com/t5/Arlo/Arlo-account-password-not-working-on-different-device/m-p/1657414#M60852 <P>I have configured both hardware and app on my iPhone X and everything works. But then I installed the app on my iPad too, and when I try to login, using same user name and password as on my iPhone, I get the error message that says wrong user name or password. Any suggestion? Maybe I can use my account on one device only?</P> Mon, 03 Dec 2018 20:40:11 GMT almes63 2018-12-03T20:40:11Z https://community.arlo.com/t5/Arlo/Arlo-account-password-not-working-on-different-device/m-p/1657414#M60852 <P>I have configured both hardware and app on my iPhone X and everything works. But then I installed the app on my iPad too, and when I try to login, using same user name and password as on my iPhone, I get the error message that says wrong user name or password. Any suggestion? Maybe I can use my account on one device only?</P> Mon, 03 Dec 2018 20:40:11 GMT https://community.arlo.com/t5/Arlo/Arlo-account-password-not-working-on-different-device/m-p/1657414#M60852 almes63 2018-12-03T20:40:11Z https://community.arlo.com/t5/Arlo/Arlo-account-password-not-working-on-different-device/m-p/1657434#M60854 <P>You can use the app on multiple devices with no problem. I would reboot the device and reinstall the app, accepting all permissions. ANy help?</P> Mon, 03 Dec 2018 20:40:21 GMT https://community.arlo.com/t5/Arlo/Arlo-account-password-not-working-on-different-device/m-p/1657434#M60854 jguerdat 2018-12-03T20:40:21Z