https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656546#M60739 The app is still not opening on my Samsung Prime phone after few problems over a 11 month period. It does work on my Fire tablet. We have been happy with the system but this lack of support is causing us think about using a different product when we expand our security. Thu, 29 Nov 2018 13:34:45 GMT JJTreeguy 2018-11-29T13:34:45Z https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656546#M60739 The app is still not opening on my Samsung Prime phone after few problems over a 11 month period. It does work on my Fire tablet. We have been happy with the system but this lack of support is causing us think about using a different product when we expand our security. Thu, 29 Nov 2018 13:34:45 GMT https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656546#M60739 JJTreeguy 2018-11-29T13:34:45Z https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656555#M60742 <P>Have you rebooted the phone and reinstalled the app?</P> Thu, 29 Nov 2018 13:58:31 GMT https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656555#M60742 jguerdat 2018-11-29T13:58:31Z https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656630#M60748 Yes I have rebooted my phone. App still not working on Samsung Prime 3. Thu, 29 Nov 2018 17:03:31 GMT https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656630#M60748 JJTreeguy 2018-11-29T17:03:31Z https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656652#M60751 Finally working after an additional uninstall/reinstall. This time it asked for permission to make calls. Never got that before. Thu, 29 Nov 2018 18:07:36 GMT https://community.arlo.com/t5/Arlo/App-wont-open-11-29-18-Samsung-phone/m-p/1656652#M60751 JJTreeguy 2018-11-29T18:07:36Z