topic Re: Not receiving notifications since last app update in Arlo

Not receiving notifications since last app update

duckson — Mon, 26 Nov 2018 18:08:59 GMT

Anyone else getting this? Since the latest update I’m not getting every notification, sometimes I do and sometimes I don’t, there are camera recordings there I’ve not been notified about!!! Happening on iOS as well as android.

Re: Not receiving notifications since last app update

Tompallister — Tue, 27 Nov 2018 05:52:12 GMT

Yes, I have the same problem.

Re: Not receiving notifications since last app update

BZ35 — Tue, 27 Nov 2018 16:06:41 GMT

I didn't receive notifications for the last 2 days. I have my app set for silent notifications. Today my phone dings everytime someone moves even though it is still set to silent notifications.

Re: Not receiving notifications since last app update

duckson — Tue, 27 Nov 2018 17:02:22 GMT

iOS might be sorted after today’s app update, Android I’ve gone back to a previous version and turned off auto update so that seems to be working again. Only thing I’ve noticed is there is a notification delay of at least 10 seconds from the camera being triggered to it coming through on my phone.....assume this is Arlo software/cloud side as both the iOS and Android notify at the same time give or take a second.