https://community.arlo.com/t5/Arlo/Cannot-claim-base-station-during-setup/m-p/1654923#M60472 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/671392">@Polock38888</a></P> <P>Does your phone allow you to use fingerprint login?</P> <P>How are you getting into the app now?</P> <P>&nbsp;</P> <P>Brian</P> Mon, 26 Nov 2018 18:09:32 GMT brh 2018-11-26T18:09:32Z https://community.arlo.com/t5/Arlo/Cannot-claim-base-station-during-setup/m-p/1654905#M60471 What do you do if you don't remember your password to your old e-mail or password to your arlo acct. And can't get in both to can't claim my base unit. Mon, 26 Nov 2018 17:45:58 GMT https://community.arlo.com/t5/Arlo/Cannot-claim-base-station-during-setup/m-p/1654905#M60471 Polock38888 2018-11-26T17:45:58Z https://community.arlo.com/t5/Arlo/Cannot-claim-base-station-during-setup/m-p/1654923#M60472 <P><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/671392">@Polock38888</a></P> <P>Does your phone allow you to use fingerprint login?</P> <P>How are you getting into the app now?</P> <P>&nbsp;</P> <P>Brian</P> Mon, 26 Nov 2018 18:09:32 GMT https://community.arlo.com/t5/Arlo/Cannot-claim-base-station-during-setup/m-p/1654923#M60472 brh 2018-11-26T18:09:32Z