topic Re: Arlo camera won't sync in Arlo

Arlo camera won't sync

Ddd12 — Sun, 25 Nov 2018 21:28:37 GMT

Does anyone know why my third camera won’t sync it blinks blue and then makes a clicking sound and then blinks orange and then back to blue and then back to orange and that’s all It won’t do anything but that.

Re: Arlo camera won't sync

brh — Sun, 25 Nov 2018 21:28:48 GMT

@Ddd12

Blinking blue and orange on the camera means that the camera is updating its firmware. Do not remove the batteries or power from the camera while it is doing this.

Brian

Re: Arlo camera won't sync

brh — Sun, 25 Nov 2018 21:28:59 GMT

@Ddd12

The clicking sound might or might not be a problem. Let's see how long it takes for the firmware to update. It might need to do this for several iterations until it loads the latest firmware. If it takes longer than 20 minutes or so, remove then re-insert the batteries. Try this for a few times if it doesn't work at first. After 5 tries or so then the camera is probably defective.

Brian

Re: Arlo camera won't sync

brh — Sun, 25 Nov 2018 21:29:09 GMT

@Ddd12

Also see this article from Arlo:

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-Wire-Free-or-Arlo-Pro-Wire-Free-camera-mean

And only briefly press the sync button on both the base and on the camera. Do not hold the sync buttons for 2 seconds.

Brian