topic Re: Arlo app software update in Arlo

Arlo App Software Update Causing Videos To Disappear

Parafurn — Fri, 09 Nov 2018 18:49:05 GMT

Videos disapear after viewing them and battery level no longer viewable since Arlo App have been upgraded. This is common to manyh users and Arlo needs to revert back to the old software of make changes so these fuctions work.

Arlo App Software Update Causing Videos To Disappear

ShayneS — Fri, 09 Nov 2018 18:49:19 GMT

Parafurn,

What device do you have & what OS is it running? Have you tried to remove & re-install the Arlo Mobile App?

Arlo App Software Update Causing Videos To Disappear

Parafurn — Fri, 09 Nov 2018 18:49:32 GMT

i am using iPhone X and running iOS 12.1 the latest software. Yes I have removed and reinstalled the Arlo App and it made no differnce at all.

This all happened after the latest Arlo App upgrade and many many people are experiencing the same issues.

Re: Arlo app software update

ShayneS — Fri, 09 Nov 2018 18:57:05 GMT

Parafurn,

Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.