https://community.arlo.com/t5/Arlo/New-Base-Station-cannot-be-found-when-trying-to-set-up-VMB3000/m-p/1648636#M59438 <P>The 3 green LEDs means the base is already claimed. It's possible that you got a refurbished or used base. Try holding the base reset button down until the LEDs flash amber and try claiming it again.</P> Wed, 07 Nov 2018 16:22:34 GMT jguerdat 2018-11-07T16:22:34Z https://community.arlo.com/t5/Arlo/New-Base-Station-cannot-be-found-when-trying-to-set-up-VMB3000/m-p/1648564#M59430 <P>hello. i must buy new basestation because old one no more working. i have 5 cam.</P> <P>i delete old basestation. i want add new basestation. i have 3 green light but system dont find my new base station.&nbsp;</P> <P>i want contact support by phone but from thailand where i have my cams they dont accept call by skype, also no accept ny iphone! strange.</P> <P>if i want make a chat i have the field for chat but i can not type something.</P> <P>if i want comtact support also not work!&nbsp;</P> <P>who can help me?</P> Wed, 07 Nov 2018 16:22:16 GMT https://community.arlo.com/t5/Arlo/New-Base-Station-cannot-be-found-when-trying-to-set-up-VMB3000/m-p/1648564#M59430 george1946 2018-11-07T16:22:16Z https://community.arlo.com/t5/Arlo/New-Base-Station-cannot-be-found-when-trying-to-set-up-VMB3000/m-p/1648636#M59438 <P>The 3 green LEDs means the base is already claimed. It's possible that you got a refurbished or used base. Try holding the base reset button down until the LEDs flash amber and try claiming it again.</P> Wed, 07 Nov 2018 16:22:34 GMT https://community.arlo.com/t5/Arlo/New-Base-Station-cannot-be-found-when-trying-to-set-up-VMB3000/m-p/1648636#M59438 jguerdat 2018-11-07T16:22:34Z