topic Re: Device connected but not showing live feed in Arlo

Cameras saying "live" but freezes on image from the day before

AAronR — Fri, 26 Oct 2018 16:37:06 GMT

I have an issue with the cameras saying “live” but they are froze on an image from the day before. I have reset base, pulled batteries (which sucks because I have to use a ladder), resynced cameras multiple times. VERY DISAPPOINTED IN ARLO

Re: Device connected but not showing live feed

JessicaP — Mon, 29 Oct 2018 15:32:41 GMT

Hey @AAronR,

What device are you using to view the live feed?

Re: Device connected but not showing live feed

AAronR — Sun, 04 Nov 2018 03:31:01 GMT

I have reset and resynced cameras several times. Works for about a week then you need to repeat the process. More work then what it’s worth!! Would not recommend this product to anyone!

Re: Device connected but not showing live feed

JessicaP — Mon, 05 Nov 2018 21:36:19 GMT

What Arlo cameras are you using and which device are you using to view the live feed? And make sure your internet has stable connection so you are able to view the live feed.