https://community.arlo.com/t5/Arlo/Playback-just-shows-a-blank-screen/m-p/1645990#M58911 <P>yes, iOS 12x has caused issues...until fixed try a browser at <A href="https://arlo.netgear.com/" target="_blank">https://arlo.netgear.com/</A></P> <P>&nbsp;</P> <P>It's a good way to make sure the system is working and where the issue lies</P> Mon, 29 Oct 2018 12:13:31 GMT TomMac 2018-10-29T12:13:31Z https://community.arlo.com/t5/Arlo/Playback-just-shows-a-blank-screen/m-p/1645986#M58909 Hi my cameras work and record when motion. However when I playback the recording it’s just a black screen. Rebooted and no success.<BR />Using an iPhone with IOS v12 - could that be a problem ? Mon, 29 Oct 2018 11:39:15 GMT https://community.arlo.com/t5/Arlo/Playback-just-shows-a-blank-screen/m-p/1645986#M58909 Cryogenic01 2018-10-29T11:39:15Z https://community.arlo.com/t5/Arlo/Playback-just-shows-a-blank-screen/m-p/1645990#M58911 <P>yes, iOS 12x has caused issues...until fixed try a browser at <A href="https://arlo.netgear.com/" target="_blank">https://arlo.netgear.com/</A></P> <P>&nbsp;</P> <P>It's a good way to make sure the system is working and where the issue lies</P> Mon, 29 Oct 2018 12:13:31 GMT https://community.arlo.com/t5/Arlo/Playback-just-shows-a-blank-screen/m-p/1645990#M58911 TomMac 2018-10-29T12:13:31Z