topic Re: Arlo base station offline in Arlo

Arlo base station offline

Jaybirdaz80 — Sat, 20 Oct 2018 02:08:56 GMT

Hi my base is connected, first 2 lights are green but the third light is solid orange. I’ve tried reboot, reset, re sync cameras and nothing is working I can’t even get my cameras re added. Please help

Re: Arlo base station offline

Nighthawk11 — Sat, 20 Oct 2018 23:32:58 GMT

Did you ever get your issue resolved? I'm having the exact problem, going on 2 days now.

Re: Arlo base station offline

Jaybirdaz80 — Sun, 21 Oct 2018 03:46:15 GMT

Yes, I ended up having to remove all cameras and the base from the app. I then set it back up like i did when I first got it

Re: Arlo base station offline

JessicaP — Mon, 22 Oct 2018 21:14:17 GMT

Hey @Nighthawk11,

Are you still having problems with your Arlo Base Station going offline? If the third light is showing solid orange, it might be where your signal strength on your Arlo camera is weak or your internet connection is showing problems. Try to restart your Base Station to see if that helps. You can see more about the LED lights on your Base Station here: What do the LEDs on my Arlo or Arlo Pro base station mean?

Re: Arlo base station offline

Nighthawk11 — Tue, 23 Oct 2018 01:50:43 GMT

I did what Jaybird did and I'm back in business.