https://community.arlo.com/t5/Arlo/Cannot-SYNC-my-new-camera-to-existing-Arlo-Pro-system/m-p/1642955#M58296 <P>I am not sure what state the system is in.&nbsp;</P> <P>Can you see the base when you login into the app?</P> <P>If you can but cant see the cameras then resync the cameras.</P> <P>If you can't see the base then go to add device and add the base followed by syncing the cameras.</P> <P>Make sure that your app device is on the same network as the base.</P> Mon, 22 Oct 2018 20:37:16 GMT Streak2 2018-10-22T20:37:16Z https://community.arlo.com/t5/Arlo/Cannot-SYNC-my-new-camera-to-existing-Arlo-Pro-system/m-p/1642943#M58294 <P>Just purchased the VMS3430 to use as additional cameras to an existing ARLO PRO system (ABOUT 2 YRS OLD) &nbsp;</P> <P>Cannot SYNC the new camera to the existing NETGEAR.&nbsp; The message on my phone asked if I wanted to restart, and I did.&nbsp; Now I have NO camera service. &nbsp;</P> <P>How do I get my cameras to reboot?</P> <P>&nbsp;</P> Mon, 22 Oct 2018 20:36:52 GMT https://community.arlo.com/t5/Arlo/Cannot-SYNC-my-new-camera-to-existing-Arlo-Pro-system/m-p/1642943#M58294 Amali 2018-10-22T20:36:52Z https://community.arlo.com/t5/Arlo/Cannot-SYNC-my-new-camera-to-existing-Arlo-Pro-system/m-p/1642955#M58296 <P>I am not sure what state the system is in.&nbsp;</P> <P>Can you see the base when you login into the app?</P> <P>If you can but cant see the cameras then resync the cameras.</P> <P>If you can't see the base then go to add device and add the base followed by syncing the cameras.</P> <P>Make sure that your app device is on the same network as the base.</P> Mon, 22 Oct 2018 20:37:16 GMT https://community.arlo.com/t5/Arlo/Cannot-SYNC-my-new-camera-to-existing-Arlo-Pro-system/m-p/1642955#M58296 Streak2 2018-10-22T20:37:16Z