topic Re: Arlo Wire-Free Camera is showing pink in Arlo

Arlo Wire-Free Camera is showing pink

Hjohn — Thu, 18 Oct 2018 16:35:19 GMT

Arlo Wire-Free Camera is showing pink. Help?

Re: Arlo Wire-Free Camera is showing pink

Teesea — Thu, 18 Oct 2018 16:35:33 GMT

I also have 1 camera showing pink i.e. it has 'lost' its white balance setting. I have followed the recommended action to drop power to the camera by opening the battery cover and then closing it, and then repeating this action but it has had no effect.

Re: Arlo Wire-Free Camera is showing pink

PeteDriveandgo — Thu, 18 Oct 2018 16:35:54 GMT

I also have 4 basic Arlo camera’s and 1 gives a pink image for nearly 3 years. Like Teesa the standard ‘fix’ did not work. Almost 2 years ago Netgear fixed the problem at a distance. After a few days the problem re-occured. I reported it once more, but Netgear still has to reply...

Re: Arlo Wire-Free Camera is showing pink

JessicaP — Thu, 18 Oct 2018 16:36:06 GMT

Hi everyone,

Try to reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue.

Re: Arlo Wire-Free Camera is showing pink

JeSuisMoi — Thu, 18 Oct 2018 20:49:58 GMT

I just develpoed the same problem. I see from the OP that he tried opening and closing the battery door with no result. What is the solution?