https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640937#M57825 <P>Istudyeagles,</P> <P>&nbsp;</P> <P>What error messages are you getting if any? Is this a brand new system or did you purchase it used?</P> Mon, 15 Oct 2018 20:45:54 GMT ShayneS 2018-10-15T20:45:54Z https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640762#M57773 <P>I have a 2 camera system in Washington and loved it. So I set another 2 camera system for my home in California. But I cannot set it up. Is this because I have the other system I purchased first on my phone app?</P> Mon, 15 Oct 2018 20:44:48 GMT https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640762#M57773 Istudyeagles 2018-10-15T20:44:48Z https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640773#M57775 <P>No there should be no problem doing this.</P> <P>At the CA location just go to add device on your current app, add then add base and then sync the cameras.</P> <P>When you say that you cannot set it up, what is the problem?</P> Mon, 15 Oct 2018 20:45:01 GMT https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640773#M57775 Streak2 2018-10-15T20:45:01Z https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640778#M57776 <P>When I try to discover the device, I get a screen that says your base station could not be discovered. Power, internet and camera all show green lights on base station.</P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/424500i9DE79080ADE3C814/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="13E6DE02-1762-44B9-933B-36E201C43B13.png" title="13E6DE02-1762-44B9-933B-36E201C43B13.png" /> Mon, 15 Oct 2018 20:45:17 GMT https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640778#M57776 Istudyeagles 2018-10-15T20:45:17Z https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640780#M57777 <P>Make sure that the device you're using to set it up is on the same wifi network as the base. Ie. Phone cant be using data must be on same network as the base.</P> Mon, 15 Oct 2018 20:45:29 GMT https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640780#M57777 Streak2 2018-10-15T20:45:29Z https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640875#M57799 <P>Tried on both 5.0 and 2.4. Should I push factory reset on base?</P> Mon, 15 Oct 2018 20:45:40 GMT https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640875#M57799 Istudyeagles 2018-10-15T20:45:40Z https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640937#M57825 <P>Istudyeagles,</P> <P>&nbsp;</P> <P>What error messages are you getting if any? Is this a brand new system or did you purchase it used?</P> Mon, 15 Oct 2018 20:45:54 GMT https://community.arlo.com/t5/Arlo/Wire-Free-HD-2-Camera-Security-Can-t-Set-It-Up/m-p/1640937#M57825 ShayneS 2018-10-15T20:45:54Z