https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639889#M57531 Base station is showing offline on my Arlo, but all 3 lights are solid green. I’ve rebooted, unplugged everything, checked my internet and Ethernet and all are good. I understand there is an issue with the firmware. How do I get this fixed. Cameras offline x26 days.<BR /><BR />Arlo<BR />Spectrum (formerly Time Warner Cable)<BR />Base station offline<BR />iOS<BR /><BR />THANKS!! Wed, 10 Oct 2018 01:07:30 GMT ssmbaby 2018-10-10T01:07:30Z https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639889#M57531 Base station is showing offline on my Arlo, but all 3 lights are solid green. I’ve rebooted, unplugged everything, checked my internet and Ethernet and all are good. I understand there is an issue with the firmware. How do I get this fixed. Cameras offline x26 days.<BR /><BR />Arlo<BR />Spectrum (formerly Time Warner Cable)<BR />Base station offline<BR />iOS<BR /><BR />THANKS!! Wed, 10 Oct 2018 01:07:30 GMT https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639889#M57531 ssmbaby 2018-10-10T01:07:30Z https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639903#M57533 I'm having the same problem....hoping someone answers this question.. Wed, 10 Oct 2018 03:54:47 GMT https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639903#M57533 JenniferG 2018-10-10T03:54:47Z https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639928#M57542 <P>I have tried removed the device(base station) from the main account and re install the base station and set up the cameras back and it works.But make sure yr internet is working before you remove the device.</P> <P>Thank you</P> Wed, 10 Oct 2018 09:26:08 GMT https://community.arlo.com/t5/Arlo/Base-Station-Offline/m-p/1639928#M57542 Johnsonnah 2018-10-10T09:26:08Z