https://community.arlo.com/t5/Arlo/Cameras-are-not-showing-up-on-on-Arlo-app/m-p/1639412#M57423 <P>I installed and sync the 3 cameras and base, and connected to network. The problem is I cannot see anything in the app. It shows 0 connected, there is a phrase above when you open the basic subscription saying...."Move camera here", but there is no way you can drag the camera on that area. Please help...Thanks in advance</P> Mon, 08 Oct 2018 20:19:27 GMT dtolentin 2018-10-08T20:19:27Z https://community.arlo.com/t5/Arlo/Cameras-are-not-showing-up-on-on-Arlo-app/m-p/1639412#M57423 <P>I installed and sync the 3 cameras and base, and connected to network. The problem is I cannot see anything in the app. It shows 0 connected, there is a phrase above when you open the basic subscription saying...."Move camera here", but there is no way you can drag the camera on that area. Please help...Thanks in advance</P> Mon, 08 Oct 2018 20:19:27 GMT https://community.arlo.com/t5/Arlo/Cameras-are-not-showing-up-on-on-Arlo-app/m-p/1639412#M57423 dtolentin 2018-10-08T20:19:27Z https://community.arlo.com/t5/Arlo/Cameras-are-not-showing-up-on-on-Arlo-app/m-p/1639603#M57451 <P>You did claim the base before syncing the cameras, right?</P> <P>&nbsp;</P> <P>Try logging out and back in. Restart the base.&nbsp;</P> Mon, 08 Oct 2018 20:19:36 GMT https://community.arlo.com/t5/Arlo/Cameras-are-not-showing-up-on-on-Arlo-app/m-p/1639603#M57451 jguerdat 2018-10-08T20:19:36Z