https://community.arlo.com/t5/Arlo/Arlo-Wire-Free-Camera-will-not-update-firmware/m-p/1638787#M57180 <P>WHat are your Internet speeds as measured by speedtest.net? That's a common issue - too slow causes update problems.</P> <P>&nbsp;</P> <P>Also, battery level can be an issue along with signal strength.</P> <P>&nbsp;</P> <P>Restart the base, open and close the battery doors, bring the cameras closer to the base temporarily. Any luck?</P> Thu, 04 Oct 2018 16:38:21 GMT jguerdat 2018-10-04T16:38:21Z https://community.arlo.com/t5/Arlo/Arlo-Wire-Free-Camera-will-not-update-firmware/m-p/1638713#M57160 <P>I have 5 cameras and 2 of them will not update firmware. They are brand new. Both cameras were working for 1 day then went offline and said they needed to be updated. They both state the update fails.</P> Thu, 04 Oct 2018 16:38:09 GMT https://community.arlo.com/t5/Arlo/Arlo-Wire-Free-Camera-will-not-update-firmware/m-p/1638713#M57160 Harley96 2018-10-04T16:38:09Z https://community.arlo.com/t5/Arlo/Arlo-Wire-Free-Camera-will-not-update-firmware/m-p/1638787#M57180 <P>WHat are your Internet speeds as measured by speedtest.net? That's a common issue - too slow causes update problems.</P> <P>&nbsp;</P> <P>Also, battery level can be an issue along with signal strength.</P> <P>&nbsp;</P> <P>Restart the base, open and close the battery doors, bring the cameras closer to the base temporarily. Any luck?</P> Thu, 04 Oct 2018 16:38:21 GMT https://community.arlo.com/t5/Arlo/Arlo-Wire-Free-Camera-will-not-update-firmware/m-p/1638787#M57180 jguerdat 2018-10-04T16:38:21Z