topic Low battery even after batteries have been changed in Arlo

Low battery even after batteries have been changed

ALD — Mon, 26 Sep 2016 22:34:34 GMT

I've been getting a low battery indication on one of my cameras. I changed the batteries. Same message. I bought new batteries and installed them. Same message. Finally, I took the batteries out completely and got the same massage. Even without the batteries, the camera says I have 4% remaining power. Any suggestions. Thanks.

Re: Low battery even after batteries have been changed

TomMac — Tue, 20 Sep 2016 15:47:29 GMT

ALD wrote:

I've been getting a low battery indication on one of my cameras. I changed the batteries. Same message. I bought new batteries and installed them. Same message. Finally, I took the batteries out completely and got the same massage. Even without the batteries, the camera says I have 4% remaining power. Any suggestions. Thanks.

somethings sounds glitched....

First, reboot the base via the power button.... if no change then go to settings and under the bad camera use REMOVE DEVICE.

Bring the camera back as a new one including re-sync. ( with new battereis of course )

Re: Low battery even after batteries have been changed

Dlroofer — Wed, 04 Jan 2017 22:19:43 GMT

I just installed batteries in 3 cameras. One works. The other 3 day low battery and won't work. And they're brand new

Re: Low battery even after batteries have been changed

JamesC — Wed, 04 Jan 2017 22:28:45 GMT

Dlroofter,

Did you try the suggestion above? Do you still see the same behavior?

JamesC

Re: Low battery even after batteries have been changed

Dlroofer — Wed, 04 Jan 2017 22:32:46 GMT

Tried everything. Software update from 12/16.

Re: Low battery even after batteries have been changed

JamesC — Thu, 05 Jan 2017 17:19:32 GMT

Dlroofer,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC

Re: Low battery even after batteries have been changed

JJCalde — Sun, 26 Feb 2017 21:05:34 GMT

I had this problem too ... I thought. It turns out that unlike the batteries that come with the cameras, the replacement batteries are not charged. So mine is operator error, or failure to read the battery instructions ... Doh!

That said, I've been waiting over 2 months for the charger, hoping my batteries would last until I get it. Mainly because it is such a hassle to charge throught the camera. I sure wish that charger would get here.

I really, really like this system. The charging through the camera is the only thing I question from a design perspective, but I guess having a charging plug in the battery would take away from the battery size and therefore its charge life.