https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636492#M56576 <P>Use your case to complain.</P> Mon, 24 Sep 2018 20:21:34 GMT jguerdat 2018-09-24T20:21:34Z https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636457#M56569 <P>On September 13, 2018 I filed a warranty claim for my base. I got the RMA number and followed the steps.<BR />I haven't received my replacement yet.<BR />When I had to get a replacement camera, I received the new camera and returned the damaged camera in it's shipping box.<BR />My system has been down for 10 days now.<BR /><BR />What's the hold up? Netgear!</P> Mon, 24 Sep 2018 20:21:19 GMT https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636457#M56569 jimskelton56 2018-09-24T20:21:19Z https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636492#M56576 <P>Use your case to complain.</P> Mon, 24 Sep 2018 20:21:34 GMT https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636492#M56576 jguerdat 2018-09-24T20:21:34Z https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636664#M56625 <P>Hi jimskelton56,</P> <P>&nbsp;</P> <P><SPAN style="font-size: 11pt;"><SPAN style="font-family: Calibri,sans-serif;">I have&nbsp;</SPAN></SPAN><SPAN style="font-size: 11pt;"><SPAN style="font-family: Calibri,sans-serif;"><SPAN style="font-size: 10.0pt;"><SPAN style="font-family: 'Segoe UI',sans-serif;"><SPAN style="color: black;">escalated a status update request for you in regards to the ETA of your RMA.</SPAN></SPAN></SPAN></SPAN></SPAN></P> Mon, 24 Sep 2018 20:21:47 GMT https://community.arlo.com/t5/Arlo/I-Am-Still-Waiting-For-My-RMA-Device/m-p/1636664#M56625 ShayneS 2018-09-24T20:21:47Z