topic Arlo Wire-Free Camera Not Recording in Arlo

Arlo Wire-Free Camera Not Recording

Greedy-arlo — Mon, 24 Sep 2018 15:42:30 GMT

My Arlo is working fine but it won't record some days. Yes everything is the same. Set to record, high internet speed etc so no need for the basic responses. Just hoping Arlo can resolve the issue since I can't call them without them always trying to take money.

Re: Arlo Camera Not Recording

jguerdat — Sat, 22 Sep 2018 11:59:12 GMT

You can call for free. It's always been that way. Be sure to NOT Google for Arlo support since there are bogus sites that do want to charge you.

Re: Arlo Camera Not Recording

Greedy-arlo — Sat, 22 Sep 2018 19:11:41 GMT

Are they paying you to make up stuff? C'mon dude just stop.

Phone support is free for the first 90 days after any Arlo purchase and is also included with any Arlo subscription. After 90 days, phone support for non-subscribers is available for a small charge to help with advanced features, interfacing non-ARLO products, configuring large networks, and more. Local telephone fees may apply. Please check with your phone service provider.

Re: Arlo Camera Not Recording

jguerdat — Sun, 23 Sep 2018 00:35:20 GMT

Dupe. Answered in another thread.

Re: Arlo Camera Not Recording

JessicaP — Mon, 24 Sep 2018 20:36:01 GMT

Hey @Greedy-arlo,

Check the signal strength indicator on your Arlo camera (through the Arlo app or web version) to be sure it's within the optimal range of your Base Station; this will help reduce possible interference and range issues.

Also try to raise the motion sensitivity to see if that improves it. You can read more here: Why isn't my Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Go, or Arlo Pro 2 Wire-Free camera detecting motion?