https://community.arlo.com/t5/Arlo/cannot-connect-base-station-new-system-wms3230/m-p/1141138#M5639 <P>New out of the box system.</P><P>&nbsp;</P><P>have plugged in base station to router (apple airport extreme), get green power light and green internet light, yet neither iphone with app nor laptop can find the system - &nbsp;keeps ending up at the picture with "how to connect".&nbsp;</P><P>&nbsp;</P><P>seems like lots of issues similar here - but nothing works</P> Mon, 26 Sep 2016 22:34:56 GMT oeh 2016-09-26T22:34:56Z https://community.arlo.com/t5/Arlo/cannot-connect-base-station-new-system-wms3230/m-p/1141138#M5639 <P>New out of the box system.</P><P>&nbsp;</P><P>have plugged in base station to router (apple airport extreme), get green power light and green internet light, yet neither iphone with app nor laptop can find the system - &nbsp;keeps ending up at the picture with "how to connect".&nbsp;</P><P>&nbsp;</P><P>seems like lots of issues similar here - but nothing works</P> Mon, 26 Sep 2016 22:34:56 GMT https://community.arlo.com/t5/Arlo/cannot-connect-base-station-new-system-wms3230/m-p/1141138#M5639 oeh 2016-09-26T22:34:56Z https://community.arlo.com/t5/Arlo/cannot-connect-base-station-new-system-wms3230/m-p/1141160#M5640 <P>It could be the router or a setting you've changed in the router. &nbsp;Log into the router and verify the base has an IP address that's in the same subnet as your laptop and phone. &nbsp;It's also possible that the base is bad although at first blush that doesn't seem likely. &nbsp;You can try resetting the base using the reset button until the LEDs flash amber. &nbsp;Let the base reboot and then try again.</P> Sun, 18 Sep 2016 11:08:37 GMT https://community.arlo.com/t5/Arlo/cannot-connect-base-station-new-system-wms3230/m-p/1141160#M5640 jguerdat 2016-09-18T11:08:37Z