topic Re: Flashing green sync light on basestation in Arlo

Flashing green sync light on basestation

jdlaflen — Tue, 27 Sep 2016 18:15:33 GMT

Hi,

When I click the sync button on the basestsation the LED below the camera image flashes green versus a solid green. Is this expected (from the documentation it sounds like it should be a solid green). Neither of my cameras are able to sync with the station.

Thanks in advance,

Jamie

Re: Flashing green sync light on basestation

TomMac — Tue, 01 Dec 2015 17:04:13 GMT

Yes...it is suppose to flash green.... Make sure you do a quick push on the base sync button ( do not hold long ).

Reset camera by briefly opening battery door and then try sync again...watch what the leds do on the camera front.

Re: Flashing green sync light on basestation

jdlaflen — Tue, 01 Dec 2015 18:18:16 GMT

Thank you for the quick response. In that case I am not sure why I cannot sync either camera. The camera that had synced prior had it's batteries die and then when I replaced the batteries it showed up as offline in the website. I have another brand new camera that also couldn't sync with the base. Both cameras have the same behavior, flash blue for ~5-10 seconds then flash yellow before turning off.

Should I reset the base? I have already tried deleting + adding the base via the website.

Re: Flashing green sync light on basestation

jdlaflen — Tue, 01 Dec 2015 18:30:19 GMT

I also tried rebooting the base as well as removing + adding the batteries without luck. When I attempt to pair the cameras are 4 inches from the base.

Re: Flashing green sync light on basestation

TomMac — Tue, 01 Dec 2015 22:53:48 GMT

I would contact Netgear for a trouble ticket... they ( after a bit ) should be able to work things out.

Re: Flashing green sync light on basestation

terrymcgrady100 — Fri, 16 Sep 2016 22:21:50 GMT

I can't get ANY green light!

Re: Flashing green sync light on basestation

jguerdat — Sat, 17 Sep 2016 14:06:46 GMT

New system? Return it to the store and swap for another. At the very least you should have a green power LED. If not, either the power supply or the base is bad.