topic Re: Not receiving email confirmation in Arlo

Not receiving email confirmation

Lakeside2MD — Mon, 10 Sep 2018 19:33:25 GMT

The email confirmation system does not seem to work UNTIL you go in and set up an email account from the web interface for Community. Very hard to figure this out and misleading. The iOS app allows you to enter and tells you your email was sent for confirmation, but it appears it is not.

Check it out Arlo and fix it for the next folks joining on.

Re: Not receiving email confirmation

JamesC — Tue, 11 Sep 2018 20:47:56 GMT

Lakeside2MD,

The verification email is sent upon the original registration of your Arlo account. It sounds like there was a delay in receiving the email. This may have occurred due to your email provider. Take a look at the time stamp on your verification email to see when it was sent and received.

JamesC