topic Re: Arlo Wire Free Camera Not Updating Firmware in Arlo

Arlo Wire Free Camera Not Updating Firmware

mikegg — Fri, 31 Aug 2018 16:09:23 GMT

just purchased a wireless system.....was easy to install but when I was asked to update the firmware one of the cameras did not update......after several attempts still no success.....message indicates 'upgrade failed--camera update timed out'...... need some help to figure this out please

Re: Arlo Wire Free Camera Not Updating Firmware

TomMac — Fri, 31 Aug 2018 16:09:35 GMT

Pull batteries and then replace ( watch for correct placement )

attempt update again, sometimes it will occur over night.

++ do not pull batteries while update is occuring ++

Re: Arlo Wire Free Camera Not Updating Firmware

mikegg — Tue, 11 Sep 2018 15:42:02 GMT

Pulling the batteries DID NOT help just like the last 3 times I tried it......so they were returned to the store........now I have an other set and the base doesn’t want to do a firmware upgrade........

Re: Arlo Wire Free Camera Not Updating Firmware

jguerdat — Sat, 08 Sep 2018 21:02:04 GMT

Or you have a local problem, such as slow Internet speeds. What are they as measured by speedtest.net? If slow, you can take the system to a friend's house that has faster speeds and update there.