https://community.arlo.com/t5/Arlo/Base-State-not-powering-on-after-Firmware-update/m-p/1632921#M55941 <P>I am setting up my Arlo Pro system for the first time. After connecting everything and syncing the cameras I got a prompt to update the firmware. I clicked yes and left the system sitting for a few hours.</P> <P>&nbsp;</P> <P>I went later to start mounting the cameras and it states the base station is offline. I went and looked at it and all the lights are off. I unplugged it, powered it on and off, and tried moving it to different electrical outlets but nothing. None of the lights come on, nothing happens. Any ideas?</P> Thu, 30 Aug 2018 19:52:28 GMT J_J_J 2018-08-30T19:52:28Z https://community.arlo.com/t5/Arlo/Base-State-not-powering-on-after-Firmware-update/m-p/1632921#M55941 <P>I am setting up my Arlo Pro system for the first time. After connecting everything and syncing the cameras I got a prompt to update the firmware. I clicked yes and left the system sitting for a few hours.</P> <P>&nbsp;</P> <P>I went later to start mounting the cameras and it states the base station is offline. I went and looked at it and all the lights are off. I unplugged it, powered it on and off, and tried moving it to different electrical outlets but nothing. None of the lights come on, nothing happens. Any ideas?</P> Thu, 30 Aug 2018 19:52:28 GMT https://community.arlo.com/t5/Arlo/Base-State-not-powering-on-after-Firmware-update/m-p/1632921#M55941 J_J_J 2018-08-30T19:52:28Z https://community.arlo.com/t5/Arlo/Base-State-not-powering-on-after-Firmware-update/m-p/1632996#M55946 <P>Sounds like either the power supply or the base died an unnatural death. Swap at the store or open a case with support here.</P> Fri, 31 Aug 2018 12:19:22 GMT https://community.arlo.com/t5/Arlo/Base-State-not-powering-on-after-Firmware-update/m-p/1632996#M55946 jguerdat 2018-08-31T12:19:22Z