topic Library Recordings On Computer Do Not Activate When Watching in Arlo

Library Recordings On Computer Do Not Activate When Watching

Mamadove — Thu, 30 Aug 2018 17:14:48 GMT

I am having a problem on my computers when I want to see the recordings in the library. They don't play at all...they just say 'loading' but never load. Chrome won't even open up Arlo program, so I have been using Internet explorer. I could open up the library recordings fine but now I cannot. I could open on my laptop also but now I cannot. I have to download each recording and open into another program just to see the recordings! This is not right. I tried working on the computer, reinstalling Adobe Flash/ActiveX etc but nothing is working. Please help. I need to see the recordings again!

Re: Library Recordings On Computer Do Not Activate When Watching

TomMac — Thu, 30 Aug 2018 17:15:00 GMT

Try it out on Fire Fox... MS did an update a short time age and Edge and IE have been causing issues

Re: Library Recordings On Computer Do Not Activate When Watching

Westonjoe — Sun, 02 Sep 2018 04:47:12 GMT

I am having the same problem for a while now.

Do you think they will change back to the way they had it before.

I am not a computer person.

I will try to figure out Fire Fox like the other person said.

Re: Library Recordings On Computer Do Not Activate When Watching

mbbutterfield — Sun, 02 Sep 2018 11:03:58 GMT

I have the same problem videos will not load/or play back, Is it one of Microsoft's updates it was working fine