topic Re: Schedule on geofencing not working on new samsung s9 in Arlo

Schedule on geofencing not working on new samsung s9

Texangirl — Fri, 17 Aug 2018 01:38:17 GMT

Geofencing was working great with both routine night schedule and auto-on when away from home... until I got new phone. All settings are same. New phone is recognized and home location is recognized. I have to manually turn system to armed at night, it is not arming per schedule anymore.

Re: Schedule on geofencing not working on new samsung s9

JamesC — Mon, 20 Aug 2018 21:33:53 GMT

Texangirl,

Some users have had issues when battery optimization is enabled. Do you have any battery optimization settings enabled on your mobile device?

JamesC

Re: Schedule on geofencing not working on new samsung s9

Texangirl — Mon, 20 Aug 2018 21:51:57 GMT

No, I don't have any battery/power saving features active.

Re: Schedule on geofencing not working on new samsung s9

Delingo — Thu, 23 Aug 2018 07:40:07 GMT

Hello everybody,

I have exactly the same issue on my S9 and yes I switched Power Safe Mode for Arlo to off.

Please help in priotizing the bugfix. With the invest of nearly 1000 € for the Arlo System it should work as designed.

thank you.

Best Regards

Peter

Re: Schedule on geofencing not working on new samsung s9

Texangirl — Thu, 23 Aug 2018 12:36:45 GMT

I had even tried adjusting the times, like changing it from 7 p.m. to 9 p.m. start time Etc. That did not work. I finally completely eliminated the schedule. Removed it all together. Then started over with a brand new schedule. I used the exact same time as I had originally when I first got the phone and that had been working on my old phones. It now seems to be working fine. Even works in geofencing as I just left the house and got a notification that it is in away mode. I check every evening to make sure it is arming itself per the schedule and it is.

Re: Schedule on geofencing not working on new samsung s9

Delingo — Thu, 23 Aug 2018 13:20:21 GMT

Thank you, this sounds like a good workaround. I will test this tonight at home.