topic Re: Geofencing mode disappears unless I log out and back in in Arlo

Geofencing Mode Disappears From App

Giffdev — Mon, 20 Aug 2018 22:23:13 GMT

I'm using a Galaxy S8 smartphone, and just bought (and firmware updated) my arlo units this week. I am trying to use the geofence option to manage my armed/disarmed state, but when I open the app and go to the modes section, geofencing has vanished from the list unless I log out and back in.

What's causing this? Location services are enabled, I've cleared my Play services cache, rebooted the phone, tried on wifi or just cell signal, etc.

Re: Geofencing mode disappears unless I log out and back in

jguerdat — Tue, 14 Aug 2018 13:30:59 GMT

GF is totally missing or is it just grayed out? I'd try reinstalling the app.

Re: Geofencing mode disappears unless I log out and back in

Giffdev — Thu, 16 Aug 2018 01:59:58 GMT

It totally disappears! It reappears temporarily if i log out and back in, then disappears again.

Re: Geofencing mode disappears unless I log out and back in

jguerdat — Thu, 16 Aug 2018 13:43:26 GMT

Have you reinstalled the app and rebooted your phone?

Re: Geofencing mode disappears unless I log out and back in

MatrixJFA — Mon, 20 Aug 2018 20:15:18 GMT

I get this problem on an s7 phone have to log out and back in.

I have rebooted the phone and reinstalled. Sounds like a bug in app

This needs to be fixed