Ghost notifications in library from shared account

Moosh — Tue, 14 Aug 2018 05:21:55 GMT

I’ve had my Arlo set up at home for some time and it runs fine.
At my most recent employment they also ran an Arlo system and shared the account with myself and I could view all cameras via the app (both home and work). Since finishing with this employer I have removed the devices and my access has been revoked.

The issue is I have continued to see a count of notifications in my library (currently 500+) but no actual footage/clips are visible. I can only assume it’s from my previous employers acct.

How do I remove these “ghost” notifications from account for an account I no longer use or have access to?

Re: Ghost notifications in library from shared account

jguerdat — Tue, 14 Aug 2018 13:34:19 GMT

If reinstalling the app doesn't help, search here for the directions on how to clear multiple notifications. It involves removing the automatic Google backups, reinstalling the app and then re-enabling the backups. I haven't done this so am not familiar with the whole process but there are a number of threads about it.

topic Ghost notifications in library from shared account in Arlo

Ghost notifications in library from shared account

Re: Ghost notifications in library from shared account