topic Re: Pro batteries will not hold a charge in Arlo

Pro batteries will not hold a charge

mcwwbw — Wed, 08 Aug 2018 23:16:18 GMT

I purchase an Arlo camera in Jan and the first charged worked but the 2nd time we tried to charge the batteries will not hold a charge. One camera detects motion when plugged in but will not detect motion when unplugged. The other 2 batteries will not hold a charge. Ideas on what I should do?

Re: Pro batteries will not hold a charge

JamesC — Fri, 10 Aug 2018 17:04:44 GMT

mcwwbw,

When you say the batteries will not hold a charge, are they discharging quickly or do they not charge at all when you plug in the camera? Are you seeing an error messages when you plug in the camera?

JamesC

Re: Pro batteries will not hold a charge

Giomar2318 — Tue, 13 Nov 2018 00:37:25 GMT

Hi I have Arlo Pro VMB 4000. it is not on your list.

I have this for about a 1 !/2 but only used it for 8 month. I have just set it up again and founs out the the batterys will not charge at all. I have to run the system with the Camar plued in. I do not get any errors on my system.

Re: Pro batteries will not hold a charge

jguerdat — Tue, 13 Nov 2018 14:31:01 GMT

Read the FAQ here on how to charge a totally dead battery.

Re: Pro batteries will not hold a charge

Giomar2318 — Wed, 14 Nov 2018 22:41:12 GMT

Their is nothing on your website that tells me how to charge a totally dead battery.

Re: Pro batteries will not hold a charge

jguerdat — Thu, 15 Nov 2018 01:08:51 GMT

Found it in 30 seconds:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do