topic Constantly Disconnects in Arlo

Constantly Disconnects

Breakaway9 — Tue, 31 Jul 2018 13:15:51 GMT

I have 3 camera's. All 3 require a step ladder for access. All 3 are outdoors. All 3 always have 2 of 3 bars showing, when connected. All 3 disconnect constantly. I am so done with this.

Re: Constantly Disconnects

chuck159 — Tue, 31 Jul 2018 18:21:48 GMT

I have the Arlo Pro and it constantly disconnects which MAY be the reason the batteries discharge to 37% in just 3 weeks.

Re: Constantly Disconnects

JamesC — Thu, 02 Aug 2018 22:33:40 GMT

Constant disconnects are often due to poor connectivity between the base station and the camera. To isolate the issue, try bringing one camera (as a test) close to the base station and test to see if you still experience the same issue. You could also try elevating your base station to see if you still experience the same issues.

JamesC

Re: Constantly Disconnects

Breakaway9 — Thu, 02 Aug 2018 22:38:23 GMT

See my original post, 2 out of 3 bars of connectivity, at all times.

Re: Constantly Disconnects

mombotye — Fri, 03 Aug 2018 01:45:44 GMT

I've been having the same problem. Each time I go to check things out I get this on my screen. The only way I've found to get things going again is to power off then on. Then it does it all over again. I got these to keep an eye mainly when I'm gone. Is there no other way to restart it? Last night I read about scheduling it to turn off for 5 minutes every 4 hours. Zero recordings and offline again

Re: Constantly Disconnects

Breakaway9 — Tue, 28 Aug 2018 02:14:07 GMT

Zero support. ZERO.

Re: Constantly Disconnects

ShayneS — Tue, 28 Aug 2018 18:02:15 GMT

Hi Breakaway9,

Have you tried contacting support through the website?