topic No update firmware menu in Arlo

No update firmware menu

Yann928 — Wed, 01 Aug 2018 10:26:06 GMT

Hi,

I had my camera down for some time. As revived my Arlo system, I wanted to be sure to have the latest updates. In this forum I found procedures to check for firmware update I couldn't perform.

Basically, when I go to my Arlo VMB3000 base settings (My Devices > Base Station ID > Device info), I have the following information displayed:

HW VersionVMB3010r2

Serial Number: ******

Firmware1.10.0.8_22190

(either from the Android app or from arlo.netgear.com)

As there is no menu to check for update, how do I know if I'm using the latest update?

Thanks

Yann

Re: No update firmware menu

TomMac — Wed, 01 Aug 2018 13:23:33 GMT

That's the same FW I'm on... you can check here for release notes ( usu a week after the FW is pushed out )

When you log in if a new FW is available , it will usu pop up a notice

https://community.netgear.com/t5/Firmware-Release-Notes/Release-Notes-Arlo-Pro-Base-station-Arlo-Wire-Free-Base-station/m-p/1607448#M165

Re: No update firmware menu

GimmeCoffee — Wed, 01 Aug 2018 13:31:28 GMT

Thanks for the link to the Firmware updates section of the Forum. Do they list what they actually fixed (bug fixes) so that we can specifically know what was fixed. The generic "bug fixes" doesn't tell the customer what may have been corrected.

Re: No update firmware menu

T2342344 — Thu, 02 Aug 2018 10:55:07 GMT

I would appreciate if the app could show the latest available firmware version from the Arlo site as there are several cases where the automatic firmware update did not work. Also before the forced update date there could be some grace period (week or so) when the users could force the update task manually from the app so users have somewhat more control when the change will occur.