topic New firmware for base station and cameras in Arlo

New firmware for base station and cameras

ohiocamguy — Wed, 01 Aug 2018 01:29:32 GMT

I know JamesC posted information about this new firmware already, but might be good to get it back to the top of the pile so that those still having problems see it. Even though the base station and cameras are supposed to upgrade automatically, if you are still having problems you can check to see if the new firmware was installed. Login to the My Arlo web page, go to Settings, click on your device, then click on Device Info.

Base station - released July 17, 2018 - new version is 1.10.0.8_22190

https://community.netgear.com/t5/Firmware-Release-Notes/Release-Notes-Arlo-Pro-Base-station-Arlo-Wire-Free-Base-station/td-p/1607448

Arlo "Wire Free" Cameras - released July 20, 2018 - new version is 1.2.21616

https://community.netgear.com/t5/Firmware-Release-Notes/Release-Notes-Arlo-Wire-Free-Camera-v1-2-21616-20th-July-2018/td-p/1610679

Re: New firmware for base station and cameras

alcat — Thu, 09 Aug 2018 01:53:13 GMT

I am one of those people still having problems since Camera firmware 1.2.21616 was released.

A functional high reliability 10-camera system collapsed overnight into a highly unreliable system requiring constant restarting cameras (open/close battery latch), resetting base to factory defaults, battery draining in days not months, unpredictable motion sensing and schedule recording modes not recording activity.

The only thing that is reliable is manually streaming a camera to see a real-time view of a location.

Am I the only one? This has been a disaster. I have well over $1,000.00 invested in this system and it is not working anywhere near how it did prior to the firmware upgrade.

Re: New firmware for base station and cameras

TheWatcher24 — Thu, 09 Aug 2018 15:06:46 GMT

Same issues. Why would there not be a software fix for this immediately ? Or at least a release saying they are working on it 24/7.
I wish I never bought these cameras. The motion detection never was great to begin with , now it's ven worse