topic Re: Clips download randomly in Arlo

Clips download randomly

4nR — Fri, 29 Jun 2018 04:01:19 GMT

When I try to download clips on my app (Android) Arlo will download them intermittently, and sometimes it will start downloading clips days later, usually at the most inconvenient time, and bogs down my phone. Is anyone else having this issue?

Re: Clips download randomly

TomMac — Fri, 29 Jun 2018 11:00:29 GMT

what phone / os ??

But to test, I would remove the app and reinstall ( usu fixes things )

Re: Clips download randomly

4nR — Mon, 02 Jul 2018 01:49:24 GMT

Samsung Galaxy s9+

Re: Clips download randomly

4nR — Fri, 27 Jul 2018 04:11:40 GMT

Tried it and still didn't work. For some reason it's now slower after I reinstalled it.

Re: Clips download randomly

JamesC — Mon, 30 Jul 2018 20:59:22 GMT

4nR,

Do you see this behavior when you are connected to WiFi or your mobile data connection (or both)? I've not been able to replicate any issues downloading clips as you've described.

JamesC

Re: Clips download randomly

4nR — Tue, 31 Jul 2018 01:50:11 GMT

Its only happened when I was on mobile data (off wifi). The weird thing is, it won't actually download the actual files. My notification bar would fill up with the "file downloading" alert a bunch of times (I download alot of clips), and it would do it several times a day. Recently, its only been doing it the day after I actually download the files (on wifi) and only for one day.