Arlo cameras say base station is offline, Can I restart remotely?

mbrad1305 — Mon, 30 Jul 2018 20:07:32 GMT

Howdi

2 days after going on holiday my camera all say that the base station is off line. I’d say it just needs a restart. Can I do this remotely?

Thanks

Mark

Re: Arlo cameras say base station is offline, Can I restart remotely?

jguerdat — Mon, 30 Jul 2018 20:07:52 GMT

Not likely since the base needs to be responding to see the Restart button in Settings, My Devices, your base. A WiFi switch such as a WeMo would be useful for such situations so you could use that to power cycle the base remotely but that doesn't help you now. Someone that has access to the house to be able to turn the base off and back on is your only solution now.

One thing to try first, though, is to log out and back in as well as try both the app and a browser to see if it's just a display issue.

topic Arlo cameras say base station is offline, Can I restart remotely? in Arlo

Arlo cameras say base station is offline, Can I restart remotely?

Re: Arlo cameras say base station is offline, Can I restart remotely?