topic Alarmed/disarmed in Arlo

Alarmed/disarmed

Toddyboy — Tue, 24 Jul 2018 20:13:07 GMT

Hi, I have set the schedule on my arlo system however while my PC states the system as disarmed during the periods of "off time" my smartphone is showing it as armed. The system is remaining armed why is this? What do I need to do to resolve?

Brief history, System was set up and working fine for circa two months until we had a power cut, power flicked on and off several times within a couple on minutes.

System not worked correctly since..

Thanks, in advance..

Re: Alarmed/disarmed

TomMac — Tue, 24 Jul 2018 20:16:41 GMT

It sounds like a REBOOT of the base is required ( power button off - on )

Re: Alarmed/disarmed

Toddyboy — Tue, 24 Jul 2018 20:29:53 GMT

Just tried a reboot, no change.....

Re: Alarmed/disarmed

jguerdat — Tue, 24 Jul 2018 23:01:14 GMT

Use a browser to recreate the schedule.

Re: Alarmed/disarmed

Toddyboy — Wed, 25 Jul 2018 19:02:12 GMT

Hi thanks for the responce. Apologies for my ignorance but can you explain how I would do this.

Again thanks..

Re: Alarmed/disarmed

jguerdat — Wed, 25 Jul 2018 20:54:05 GMT

Use the browser interface to log into your system instead of through the app. Go to your schedule and delete all remnants of the existing schedule. Now, create the same schedule that you had before. For some reason, use of a browser sometimes works better for modes, rules and schedule than does the use of the app.