topic Re: No internet light in Arlo https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610829#M54589 <P>If the Internet LED is off, you don't even have a connection to the router. The only causes are 1) bad router port, 2) bad cable or 3) bad port on the base. Use a different cable and router port to determine if it's the base tha's bad.</P> Mon, 23 Jul 2018 17:33:26 GMT jguerdat 2018-07-23T17:33:26Z No internet light https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610267#M54586 My base station is offline and there is no green or amber light indicating internet connection. I checked the ethernet cord and it is securely connected and other devices are connected to the same WiFi.<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/425346iD997FE9B7AFD5C6B/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="1532299009445-174123488.jpg" title="1532299009445-174123488.jpg" /> Sun, 22 Jul 2018 22:39:19 GMT https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610267#M54586 JennaStutz 2018-07-22T22:39:19Z Re: No internet light https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610336#M54587 <P>Try and reboot your router and then the base unit</P> Mon, 23 Jul 2018 01:14:51 GMT https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610336#M54587 TomMac 2018-07-23T01:14:51Z Re: No internet light https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610600#M54588 I've tried this and it connects for a little bit. Then I'll check it and the light is off again and it says I'm offline. Mon, 23 Jul 2018 13:26:50 GMT https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610600#M54588 JennaStutz 2018-07-23T13:26:50Z Re: No internet light https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610829#M54589 <P>If the Internet LED is off, you don't even have a connection to the router. The only causes are 1) bad router port, 2) bad cable or 3) bad port on the base. Use a different cable and router port to determine if it's the base tha's bad.</P> Mon, 23 Jul 2018 17:33:26 GMT https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1610829#M54589 jguerdat 2018-07-23T17:33:26Z Re: No internet light https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1611877#M54654 I will try that, thank you! Wed, 25 Jul 2018 04:07:00 GMT https://community.arlo.com/t5/Arlo/No-internet-light/m-p/1611877#M54654 JennaStutz 2018-07-25T04:07:00Z