topic Re: arlo says getting status and cannot live stream in Arlo

arlo says getting status and cannot live stream

batreadway — Mon, 16 Jul 2018 16:53:53 GMT

i have dumped app from apple and android signed out and still get getting status cameras are still goin because i get notice in my email everyday. but can not see live stream. what can i do to fix it

Re: arlo says getting status and cannot live stream

JamesC — Mon, 16 Jul 2018 16:53:39 GMT

batreadway,

Are you experiencing this on the web client as well? Is this only happening on the mobile app? Do you always see this issue or is it intermittent?

JamesC

Re: arlo says getting status and cannot live stream

vicamy — Thu, 19 Jul 2018 05:43:32 GMT

I’m having the same problem. Please advise. Thank u.

Re: arlo says getting status and cannot live stream

JamesC — Fri, 20 Jul 2018 17:54:11 GMT

vicamy,

Have you tried rebooting your base station? Do you still experience the same issue after a reboot?

JamesC

Re: arlo says getting status and cannot live stream

vicamy — Fri, 20 Jul 2018 18:12:52 GMT

JamesC,

No, but arlo came back online yesterday afternoon. And this morning it came up a message on each camera that firmware upgrade required. Upgrade is done and they are all online. Thanks for your help..