topic Receiving motion alerts after setting mode to disarmed in Arlo

Receiving motion alerts after setting mode to disarmed

Brycek123 — Sun, 15 Jul 2018 16:38:47 GMT

I have noticed over the last several weeks after I disarm the system it will randomly switch back to armed. I often disarm the system when i am working around the house no reason for 100+ alerts. I have reset the base station and even uninstalled the app and reinstalled. Just wanted to know if anyone else has had this issue or any ideas?

Re: Receiving motion alerts after setting mode to disarmed

JamesC — Wed, 18 Jul 2018 23:05:23 GMT

Brycek123,

i've not been able to replicate any issues with arming/disarming as needed. What device are you using to change the mode? Do you always see this behavior? Does it make any difference depending on which device you use?

JamesC

Re: Receiving motion alerts after setting mode to disarmed

Brycek123 — Wed, 18 Jul 2018 23:14:09 GMT

I am using my samsung Note8, and still having the issue. I hadn't thought of loading the app on my iPad but will give that a try and update what I find out.