topic Re: “Acess token is expired”? in Arlo

“Acess token is expired”?

Paul_FCCL — Mon, 16 Jul 2018 01:37:47 GMT

Today started getting this while trying to open Android app: “Access token is expired” and can’t access my system. Remember seeing this posted sometime before but can’t track it down. What is it.......and how to get back into my system?
Thanks.

Re: “Acess token is expired”?

JamesC — Mon, 16 Jul 2018 14:53:37 GMT

Paul_FCCL,

Force close the app and reopen, are you still seeing the same issue?

JamesC

Re: “Acess token is expired”?

Paul_FCCL — Tue, 17 Jul 2018 04:03:40 GMT

That didn’t do it..........what eventually worked was refreshing “things” within the Stringify app. Problem seems to happen when app hasn’t been used for an extended amount of time.

Thank you.

Re: “Acess token is expired”?

glavine16 — Sat, 04 Aug 2018 23:03:43 GMT

I'm getting the same "access token is expired". What's the fix? Closing out the app doesn't help.

Re: “Acess token is expired”?

JamesC — Mon, 06 Aug 2018 23:39:01 GMT

glavine16,

Reboot your mobile device, are you still experiencing the same issue?

JamesC

Re: “Acess token is expired”?

Paul_FCCL — Tue, 07 Aug 2018 01:08:42 GMT

@glavine16 wrote:

I'm getting the same "access token is expired". What's the fix? Closing out the app doesn't help.

If you’re using other apps with Arlo (stringify, ifttdt, etc.) look above for suggested solution.