topic Changed batteries, camera shows synced but is clicking and cannot be turned on in Arlo

Changed batteries, camera shows synced but is clicking and cannot be turned on

cweant — Mon, 16 Jul 2018 15:54:39 GMT

I changed the batteries in my camera this morning. It shows synced with the station. It is in a continuos clicking pattern and I am unable to turn it on. Suggestions?

Re: Changed batteries, camera shows synced but is clicking and cannot be turned on

jguerdat — Mon, 16 Jul 2018 15:54:53 GMT

Sounds ominous. Remove the battery and reinsert. Same issue? Open a case with support here for an RMA.

Re: Changed batteries, camera shows synced but is clicking and cannot be turned on

cweant — Thu, 19 Jul 2018 12:06:22 GMT

Yep tried that. Still in a perpetual click between Blue and Amber at first i thought it was a firmware update but it wont stop. I am going to buy new batteries and try that

Re: Changed batteries, camera shows synced but is clicking and cannot be turned on

JamesC — Thu, 19 Jul 2018 19:37:57 GMT

cweant,

New batteries is a good start, the pattern you're describing sounds like a firmware update. If the batteries are too low the firmware update may be failing. Please let us know if you still experience the same behavior with a fresh set of batteries.

JamesC