https://community.arlo.com/t5/Arlo/Video-Vanished-from-library/m-p/1602234#M54076 <P>Try both the app and a browser. Hopefully it's just a display issue that can be corrected.</P> Fri, 06 Jul 2018 12:20:04 GMT jguerdat 2018-07-06T12:20:04Z https://community.arlo.com/t5/Arlo/Video-Vanished-from-library/m-p/1601960#M54056 Hello, I had an important video that just vanished from my library: I did not delete it, there was no box for confirmation, and no one else has permission on the account. I got the push alert, waited about an hour to view the video, and realized someone had been in my yard. I zoomed in on my phone to look closer at the person and then I went to show my husband and the video was gone. Just that one, all the videos from days ago are still there and playable. The only evidence I have that the video existed is the email alert and the image in the email is strangely broken, a clear box. It’s the strangest luck. It makes me concerned that my phone was hacked, too. Anyone had this happen?? If I had this video I could call the cops because I’m 99.9% sure it was my neighbor. My Internet box on my house was left open like she might have vandalized it.<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/425246iA3F65D18ED4EC8D2/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="161A3D2C-9CB7-42E3-AC9B-8DF2D6A8F7BD.png" title="161A3D2C-9CB7-42E3-AC9B-8DF2D6A8F7BD.png" /> Thu, 05 Jul 2018 20:09:56 GMT https://community.arlo.com/t5/Arlo/Video-Vanished-from-library/m-p/1601960#M54056 Yw2 2018-07-05T20:09:56Z https://community.arlo.com/t5/Arlo/Video-Vanished-from-library/m-p/1602234#M54076 <P>Try both the app and a browser. Hopefully it's just a display issue that can be corrected.</P> Fri, 06 Jul 2018 12:20:04 GMT https://community.arlo.com/t5/Arlo/Video-Vanished-from-library/m-p/1602234#M54076 jguerdat 2018-07-06T12:20:04Z