topic Re: New wireless router in Arlo

New wireless router

Jasonr002 — Sun, 01 Jul 2018 09:02:35 GMT

All cameras had strong WiFi signals to the base station prior to the install of my new wireless router. I installed the Linksys EA9500 max stream AC5400. Now 3 of my 7 Pro 2 Cameras have poor WiFi connection. The base station is approx 15ft from the router.

Re: New wireless router

TomMac — Sun, 01 Jul 2018 12:37:23 GMT

If you can, reboot the arlo base unit ( power button , off-on ) and let it come back online...it should come up on the same channel as the router ( if close enough ) and maybe the signals will be better as it sounds like interference.

I have two bases aprox 8ft from my main router and no signal issues

Re: New wireless router

Jasonr002 — Fri, 06 Jul 2018 10:14:06 GMT

The cameras continue to have a poor WiFi connection. I rebooted the base station as recommended.

Re: New wireless router

JamesC — Fri, 06 Jul 2018 16:31:56 GMT

Jasonr002,

You might try elevating the base station to see if that will help with the signal strength.

JamesC

Re: New wireless router

Jasonr002 — Sat, 07 Jul 2018 04:20:19 GMT

Thank you James. Raising the base station along with a soft re-set worked.