topic Re: intermittent motion detection in Arlo

intermittent motion detection

cerhorn — Sat, 30 Jun 2018 19:16:02 GMT

H11 hardware, firmware 1.2.16720

After a year or so of reliable operation, a couple of cameras are failing to detect motion intermittently. I can stand right in front of them, wave arms, walk back and forth, come into view, go out of view, and nothing is recorded. Then I do a motion detection test on the cameras in question, and the LED lights up immediately when I come into view. After the motion detection test, they function correctly, record motion and store video. Motion detection test seems to reset them. Why?

Re: intermittent motion detection

veener79 — Sat, 30 Jun 2018 20:09:50 GMT

It seems a bit of us are having this issue after that firmware update for the base. 😞

Re: intermittent motion detection

JamesC — Tue, 03 Jul 2018 16:39:31 GMT

cerhorn,

How often are you experiencing this behavior? You might try a base station reboot and test again to see if the issue still occurs.

JamesC

Re: intermittent motion detection

cerhorn — Wed, 04 Jul 2018 01:22:34 GMT

I did power cycle the base, and motion seems to be working. Continuing to test......

Re: intermittent motion detection

mcgreen1966 — Wed, 04 Jul 2018 08:39:41 GMT

Hi i am having exactly the same issue, both my cameras have become totally intermittant.

its only recently, although i dont remember updating any firmware. only the App.

if i Disarm, then Re-Arm the cameras they start working again .

hope this gets resolved soon.

i have had over 14 months of trouble free use.

many thanks

Mark

Re: intermittent motion detection

jguerdat — Wed, 04 Jul 2018 12:29:58 GMT

Sometimes the quickest resolution is to remove all devices from Settings, My Devices and start fresh. PITA but if it works...