topic Cameras No Longer Detecting Motion and New Setting Appeared in Arlo

Cameras No Longer Detecting Motion and New Setting Appeared

2112 — Sat, 23 Jun 2018 00:41:34 GMT

Very recently my cameras on one system stopped detecting motion, either on my schedule or when set to Armed, motion dection on.

I've noticed a custom mode has appeared in my settings. I don't recall ever seeing this setting before.

Are the two problems inter-related?

Not sure what other information is relevant to include.

I've already tried restarting the router, Arlo base station, modem, etc.

Where did "***_Default...." come from?

Re: Cameras No Longer Detecting Motion and New Setting Appeared

ohiocamguy — Sat, 23 Jun 2018 05:34:53 GMT

Sounds like I have the same problem as you. I have a separare thread going, but so far no replies.

https://community.netgear.com/t5/Arlo/Three-cameras-no-motion-detection/td-p/1595360

Re: Cameras No Longer Detecting Motion and New Setting Appeared

imStealth — Sat, 23 Jun 2018 12:31:53 GMT

Same here for the past 3 days no motion detection. I have done just about everything, and I do get live, but never motion on any of the 3 cameras, this is really uncool!

Re: Cameras No Longer Detecting Motion and New Setting Appeared

JamesC — Mon, 25 Jun 2018 21:57:46 GMT

The engineering team is currently investigating this issue. I will provide an update when I have more information.

JamesC

Re: Cameras No Longer Detecting Motion and New Setting Appeared

Teejayjay18 — Thu, 01 Nov 2018 19:41:58 GMT

i also recently had one camera stop sensing motion and recording but i could still get live feed. Now 3 of the 4 cameras will not sense motion or record but can get live feed. I had updated app on iphone and firmware updated too. I just unplugged and reset base station. I use the tenergy rechargeable batteries so i have full charge on cameras.

Version 2.6.1. Firmware 1.3.314. Hardware H11.

I hope that this is in the works to get fixed.

thanks.

Re: Cameras No Longer Detecting Motion and New Setting Appeared

ShayneS — Thu, 01 Nov 2018 20:16:56 GMT

Teejayjay18,

Have you moved this camera in a different location? What do the signal bars display? Have you tried to remove and re-sync the camera to the base station?